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Participant
March 23, 2020
Answered

Delay in subscriptionl assignments in management console

  • March 23, 2020
  • 1 reply
  • 515 views

Is anyone seeing a delay in entitlements being assigned to the end user.  Typically when I add a user to my console they can access the apps within minutes.  Since Friday the 20th my users are getting the "don't have rights" message.

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Correct answer SuJoshi

Kindly confirm if they are getting prompt "you do not have permission to manage apps" when trying to access CC apps. If yes, then you can check this link to fix the issue: https://community.adobe.com/t5/enterprise-teams/dont-t-have-access-to-manage-apps/m-p/10946917?page=3#M26447.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
March 23, 2020

Kindly confirm if they are getting prompt "you do not have permission to manage apps" when trying to access CC apps. If yes, then you can check this link to fix the issue: https://community.adobe.com/t5/enterprise-teams/dont-t-have-access-to-manage-apps/m-p/10946917?page=3#M26447.