Delete a legacy account

Forum|Forum|2 years ago
February 5, 2024
1 reply
426 views

I want to delete my adobe account, but I can't work out how. This is the best article I can see:

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

When I sign in, there's no "Delete account" on option on that page. When I try to chat to support, it says I need to refer to my organisation, but this is a personal account unattached to an organisation:

Manage account

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kglad

Community Expert

check your account, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

G

gerrodAuthor

Participant

Thanks for the reply; unfortunately nothing listed on the Plans page either (screenshot below).

This account has never been part of an organisation (it's over 10 years old, I don't even know if organisations existed within Adobe when it was created?).

kglad

Community Expert

what do you see if you click "access your apps and services"?

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