Delete a legacy account

7 replies
443 views
Translate

I want to delete my adobe account, but I can't work out how. This is the best article I can see:

https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

When I sign in, there's no "Delete account" on option on that page. When I try to chat to support, it says I need to refer to my organisation, but this is a personal account unattached to an organisation:

Manage account

This topic is closed to new replies. Start a new post to keep the conversation going.

kglad

Community Expert

check your account, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

Translate

G

gerrodAuthor

Participant

Thanks for the reply; unfortunately nothing listed on the Plans page either (screenshot below).

This account has never been part of an organisation (it's over 10 years old, I don't even know if organisations existed within Adobe when it was created?).

Translate

kglad

Community Expert

what do you see if you click "access your apps and services"?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.