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Donal5FE2
Participant
April 19, 2021
Answered

Delete Account and Organisation

  • April 19, 2021
  • 1 reply
  • 3709 views

I would like to delete my Adobe Community account but when I do I am asked to hand off the primary administrator role for my organisation. I am the only person in my organisation. Is it not possible to delete everything - my personal account and the organisation? I tried logging into Admin Console but it doesn't work. 

This topic has been closed for replies.
Correct answer SuJoshi

Hello,

I would request ontacting the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
April 29, 2021

Hello,

I would request ontacting the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

D
Donal5FE2Author
Participant
May 13, 2021

@SuJoshi , 

There is no chat icon on the bottom right hand corner of the page you linked. 

Donal

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
May 13, 2021

Hi there, 

 

I can see the chat icon on this page (https://helpx.adobe.com/support.html), I would recommend you to try opening the page in a different browser or in incognito mode and check. If it shows up in a different browser or in incognito mode then clear the cache and cookies of your current browser. 

 

 

Hope this helps. 

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