Skip to main content
Participant
May 16, 2023
Question

Delete Adobe Cloud Documents

  • May 16, 2023
  • 1 reply
  • 210 views

How do you delete all files from Adobe Cloud documents? How to stop users from saving to cloud? I have removed files but they are still showing in storage report on dashboard. 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
May 16, 2023

to clear or check all files stored on adobe's servers, use a web browser to navigate to the following locations. at each location there are several folders to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

 

to stop cloud usage, buy a plan with no cc storage.