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casall_old
casall_old
Participant
Oct 1, 2014 6:22 AM UTC
Question

Delete my Team License - how?

I have moved all my licenses to a new team that my reseller manage and i now want to delete all the licenses in my old team - how do i do that? I have removed all but the last one, that one i can't delete - get the message "to delete thos license, contact support". And that is what I am doing now 🙂

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    2 replies

    Community Manager
    SuJoshiCommunity Manager
    Community Manager
    Jan 26, 2023 7:51 PM UTC

    @casall_old You can contact the concerned team directly for getting assistance in canceling the old contract/licenses. The number would be available under the Support tab of your admin console.

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    default24089456g7ncml
    Inspiring
    Jan 26, 2023 6:22 PM UTC

    this is stupid! you can't delete licenses unless an agent does it.  I was charged an extra 27 licenses and need to delete them but i'm having to wait for the original agent to delete them and he's been incommunicado for the last 2 days

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