Deploying CC Enterprise Applications With SCCM 2012

Forum|Forum|12 years ago
April 4, 2014
3 replies
4370 views

Hi all,

We are using CC Packager to package up individual applications (Photoshop, InDesign etc) and are having trouble deploying the applications once packaged. To deploy, we are using SCCM 2012 and are deploying to Windows 7 x64 clients. It appears that the install begins on the client, then hangs, never to finish.

We are running the MSI with the REBOOT=ReallySuppress and MSIRESTARTMANAGERCONTROL=Disable commands, but with no luck.

This has us really stumped. The applications seem to package fine, yet just won't install. If we manually run the installer, we can see it begin installing, then the progress bar goes backwards and the installation ends without displaying any sort of message.

Also, as an FYI, we have followed this guide closely in our attempts: http://helpx.adobe.com/creative-cloud/packager/deploying-packages-sccm.html

Has anyone experienced a similar problem? Any ideas?

Thank you in advance.

Ryan

This topic has been closed for replies.

TheBourne

Participant

If you have good DP's then run the package from the DP. Don't try and copy locally to install as most will be too big for the cache and will just crash.

I'm not sure why Adobe would advise against running from DP as it works fine for me. Have you checked your command line locally? Via psexec /s too?

N

NicholasNooch

Participating Frequently

Windows 7 x64 Clients

Deploying with SCCM 2012

I have called Adobe before and was told that the application package needs to be on a local drive on the computer. The package cannot be installed if the package is sitting on the network. My installation for a adobe creative cloud package fails to install when I try to install the application from the software center. At some moment the installation searches to ensure it is on a local disk. Not sure how this happends. If you place the installation package on a drive on your computer the package will install, although it will take time depending on how many applications you have packaged.

Another problem that you might have is having users log out of the applications without admin previlages.

I have yet to find a solution for these two problems, I could really use some help from someone who has sucessfully deployed a creative cloud package to a user.

Thank you