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zapohd
Participant
September 11, 2015
Answered

Deployment Adobe Acrobat Pro DC

  • September 11, 2015
  • 2 replies
  • 868 views

Hi

We have a problem to deploy Adobe Acrobat Pro DC in or environment. Our client are Windows 7 Enterprise x64 controlled by AD and SCCM 2012.

When we are deploying or doing a manual install the PDF printer is missing.

After some test I found out the following.

Microsoft has a function that you can add device path in the registry. We are using that function for a central driver store. If you have several device path the PDF printer installation fail.

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Correct answer zapohd

I am using the Wizard. But my problem is solved now. Is a weirder problem.

In our central drivestore contains a older printer driver its contains a ntprint.inf file. The adobe drivers is trying to use the ntprint.inf in the driver store instead of the local one at c:\windows\inf.

When we removed the driver in our central driver store the install of Adobe acrobat is working.

2 replies

AadeshSingh
Participating Frequently
September 13, 2015

Hi zapohd,

Try the customization wizard for deployment Welcome to the Wizard — Acrobat Customization Wizard DC for Windows.

Regards,

Aadesh

zapohd
zapohdAuthorCorrect answer
Participant
September 14, 2015

I am using the Wizard. But my problem is solved now. Is a weirder problem.

In our central drivestore contains a older printer driver its contains a ntprint.inf file. The adobe drivers is trying to use the ntprint.inf in the driver store instead of the local one at c:\windows\inf.

When we removed the driver in our central driver store the install of Adobe acrobat is working.