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Supertoby
Participant
November 12, 2014
Question

device licenses revert to trial version. can anyone help?

  • November 12, 2014
  • 2 replies
  • 1254 views

my device license was working fine.  All of the sudden it went back to trial version.

    This topic has been closed for replies.

    2 replies

    Jeffrey_A_Wright
    Legend
    November 13, 2014

    Rafiguer which Adobe software or service is your inquiry in reference too?

    Supertoby
    SupertobyAuthor
    Participant
    November 14, 2014

    Hello, thanks for replying.

    This is in reference to apps on device licensing for the education sector.  When I try to open the app, it goes to trial version and it should not be doing that as licenses are paid for.

    From: Jeff A Wright <forums_noreply@adobe.com>

    To: Rafael Figueredo <raf0929@yahoo.com>

    Sent: Thursday, November 13, 2014 6:52 PM

    Subject: device licenses revert to trial version.  can anyone help?

    device licenses revert to trial version.  can anyone help?

    created by Jeff A Wright in Adobe Creative Cloud - View the full discussionRafiguer which Adobe software or service is your inquiry in reference too? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6928019#6928019 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6928019#6928019 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

    Jeffrey_A_Wright
    Legend
    November 14, 2014

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.