Skip to main content
Tor Jan Idland
Tor Jan Idland
Participant
January 14, 2018
Answered

Difference between assets2.adobe.com and cloud.acrobat.com?

  • January 14, 2018
  • 3 replies
  • 1459 views

I have a Creative Cloud for teams plan. I'm logged in to all my devices with the same Adobe-account. When I use Adobe Scan on my iPhone, the files are stored to cloud.acrobat.com and I can access them from within Acrobat Pro DC on my PC but the files aren't showed in the folder Creative Cloud Files.

Only files stored in assets2.adobe.com shows up in Creative Cloud Files on my computer. Why is that? Do you have two sets of cloud storage services?

So, what is the difference between the two sets of cloud storage?

I run Windows 10 Pro (1709 build 16299.192), iOS 11.2.2 on iPhone 7 Plus.

Thanks.

Correct answer Vikrant R

There are some details here: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

In a nutshell, document cloud is used to store documents and forms the storage backend for DC/Acrobat products.

While Creative Cloud storge (assets.adobe.com) is used for CC Files, CC Libraries, Cloud documents, collaboration, etc. You can, ofcourse, store PDFs on assets.adobe, but they're treated as normal files. Hope this helps.

3 replies

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
October 20, 2021

Bumping this up to October, 2021, I would like to know: What is the difference between documentcloud.adobe.com and assets.adobe.com?

Mike Witherell
Vikrant R
Vikrant RCorrect answer
Inspiring
October 20, 2021

There are some details here: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

In a nutshell, document cloud is used to store documents and forms the storage backend for DC/Acrobat products.

While Creative Cloud storge (assets.adobe.com) is used for CC Files, CC Libraries, Cloud documents, collaboration, etc. You can, ofcourse, store PDFs on assets.adobe, but they're treated as normal files. Hope this helps.

    alisterblack
    alisterblack
    Inspiring
    January 15, 2018

    Document Cloud and Creative Cloud storage are distinct and separate. Acrobat and related apps use Document Cloud.

    See also Creative Cloud Files vs Document Cloud Files - What is the difference between them?

    T
    thomasf10922470
    Participant
    September 21, 2019
    Is there an updated answer to this? The link provided doesn't seem to exist anymore. I can't seem to find straightforward information on the difference between assets.adobe.com and documentcloud.adobe.com. They both appear in browsers as though they work similarly to Google Drive and you just upload/download through the sites, but I know that's not entirely the case.
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 15, 2018

      [moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices