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Participant
Jan 14, 2025 1:59 PM UTC
Question

difference between the amount I paid for the account purchase (CCT purchase)

There is a difference between the amount I paid for the account purchase and the amount on my invoice. What is the reason for this? The answers on the frequently asked questions page about invoices and payments were not useful to me.

4 replies

Legend
Jan 14, 2025 6:12 PM UTC

Hi @sevda_8897,

 

Thank you for reaching out. Based on my review, your Adobe ID is associated with an active Teams subscription. For any billing-related queries, I recommend contacting Adobe Support directly to assist you further.

You can refer to the following document for more details on how to get support for Teams subscriptions:
Support for Adobe Teams

If you have additional questions, please don’t hesitate to reach out.

 

Regards,
^AN

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kglad
Community Expert
Community Expert
Jan 14, 2025 5:50 PM UTC

with a teams/enterprise subscription use your console if you need help.

 

<moved from enterprise and teams>

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kglad
Community Expert
Community Expert
Jan 14, 2025 2:04 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
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kglad
Community Expert
Community Expert
Jan 14, 2025 2:04 PM UTC

check your account to see what you're paying for, https://account.adobe.com

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