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mscirri
mscirri
Known Participant
August 15, 2018
Answered

Disable Email Option in Reader DC

  • August 15, 2018
  • 15 replies
  • 6127 views

Is it possible to disable the "Email" button in Acrobat Reader DC through registry settings or otherwise? I am trying to lock down our instances at a machine level so documents cannot be emailed.  I have disabled other features but I cannot find any documentation on this other than disabling WebMail.

Thank you,

Marc

This topic has been closed for replies.
Correct answer EnterpriseHelp

Status: I'm checking on this end whether or not the menu APIs are still viable.


The JS API is only for removing menu items in drop down menus. There is no way to remove the icons from the main UI toolbar.

15 replies

mscirri
mscirriAuthor
Known Participant
August 16, 2018

When a PDF is displayed in the viewer, I want to be able to disable the email icon.   Documents are displayed through a PDF viewing control in our proprietary software.   I have already prevented them being able to save documents and have disabled the Webmail feature all through registry settings.  

Basically, I am trying to prevent a malicious internal user from being able to send that document anywhere outside of our system.

Thank you,

Marc

EnterpriseHelp
EnterpriseHelp
Inspiring
August 16, 2018

Can you send a screenshot of the Acrobat product (and product name and version #) that displays the email icon?

mscirri
mscirriAuthor
Known Participant
August 16, 2018

Sure thing:

EnterpriseHelp
EnterpriseHelp
Inspiring
August 15, 2018

Can you describe specifically what workflow you are trying to block? What UI in Acrobat is the problem?

Of course, there is no way to use an Acrobat setting to block usage of 3rd party apps such as email clients. Users will always be able to open an email app, attach a PDF, and send.

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