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Forum|Forum|10 years ago
May 17, 2016
4 replies
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Windows 7, Acrobat Pro XI.

I've a number of users that are experiencing a recurring Registration Popup dialog while in Acrobat Pro XI despite selecting the never ask again option. Is this setting held in a file someplace which may not be getting replicated as part of the users' profile?

Thanks,

Acrobat

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Correct answer ravinderg62643219

Hi barthw3679498,

Per guidelines for Acrobat deployment on citrix, after installing Acrobat on master image provision it via APTEE tool .

Following are the commands for provisioning

1. "adobe_prtk --tool=VolumeSerialize --generate --serial=

<serialnum> [--leid=<LEID>] [--regsuppress=ss] [--eulasuppress]

[--locales=list of locales in xx_XX format or ALL>] [--provfile=<Absolute path to prov.xml>]"

2. "adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] [--stream]"

After that a single launch of Acrobat is required on master image before cloning it to clients.

Regards

Ravinder

R

ravinderg62643219

Adobe Employee

Hi barthw3679498,

Commands shared above returns '0' return code on execution indicating success.

Regards

Ravinder

R

ravinderg62643219Correct answer

Adobe Employee

Hi barthw3679498,

Per guidelines for Acrobat deployment on citrix, after installing Acrobat on master image provision it via APTEE tool .

Following are the commands for provisioning

1. "adobe_prtk --tool=VolumeSerialize --generate --serial=

<serialnum> [--leid=<LEID>] [--regsuppress=ss] [--eulasuppress]

[--locales=list of locales in xx_XX format or ALL>] [--provfile=<Absolute path to prov.xml>]"

2. "adobe_prtk --tool=VolumeSerialize [--provfile=<Absolute path to prov.xml>] [--stream]"

After that a single launch of Acrobat is required on master image before cloning it to clients.

Regards

Ravinder

barthw3679498Author

Participating Frequently

Thank you for the reply, but we don’t have Creative Cloud installed, this is strictly Acrobat Pro XI.

-b

EnterpriseHelp

Inspiring

The answer doesn't have anything to do with CC. Try following the instructions in the documentation provided above. Use the APTEE tool.

Ben

R

ravinderg62643219

Adobe Employee

Hi barthw3679498,

Can you please share the exact steps how you deployed Acrobat Pro XI on your base image.

Also if all users are facing this issue or only a subset of users are getting this.

Regards

Ravinder

barthw3679498Author

Participating Frequently

Simply installed it using the installer and gave it the key.

-b

EnterpriseHelp

Inspiring

HI Barth,

A few questions:

Did you deploy identically on all machines?
Did you use the Wizard and use the same MST on all machines?
All the same version deployed at the same time?

barthw3679498Author

Participating Frequently

These are on Citrix VDI desktops – so yes, they have a common base image.

b-

EnterpriseHelp

Inspiring

I doubt this is the issue, but still should ask: Are you using a supported config?: Citrix XenApp — Enterprise Administration Guide
Did you license as follows?: Common Deployment Options and Methods — Enterprise Administration Guide

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