Disable Two-Step Authentication

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We have a user who did not realize they setu up two-step verification. They cannot logon to https://account.adobe.com/security to disable as it wants the verification code it sent.

Problem is this person is not recieving and does not know what was put in for the email address.

As an Admin can I disable this in Adobe Admin console somehow

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iCharles

Legend

Hi @Brad27650608sfve ,

Have you tried the steps mentioned in the following helpx document? If you have tried all the steps mentioned in the document, I recommend contacting support by Navigating to the Support Tab in the Admin Console.

Hope this helps!

Charles

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Abambo

Community Expert

Hi @Brad27650608sfve ,

Have you tried the steps mentioned in the following helpx document? If you have tried all the steps mentioned in the document, I recommend contacting support by Navigating to the Support Tab in the Admin Console.

Hope this helps!

Charles

By @iCharles