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Participant
February 16, 2022
Answered

Disabled Federated ID

  • February 16, 2022
  • 3 replies
  • 3754 views

Is there any way to export a list of users in the Admin Console to display "Account Status"?  And is there a good way to remove these accounts which status is set to "Disabled"?   We are looking to do some cleanup of our Users.

 

thanks

 

Charles

This topic has been closed for replies.
Correct answer ___Dom___

Hi Charles,

There is unfortunately no way to export the user list to obtain a list of users whose accounts are disabled, although this should only be a temporary state between them being deactivated in Azure and the account being completely removed from the user list.

You can now export the user list from the "Directory Users" page, and also upload a list of accounts which are to be deleted, however. Further details are available in our documentation: https://helpx.adobe.com/enterprise/using/manage-directory-users.html#permanently-delete-users 

I hope this is useful,

Sincerely,

Dom

3 replies

Community Manager
March 23, 2022

Hi Charles,

Adding to Dom's answer; if you're looking to remove the disabled users from the Admin Console permanently, you can do it one by one or even in bulk via CSV method from the Directory users section.

However, If you permanently delete a user, the user is deleted along with all the Creative Cloud assets belonging to that user. The user and the assets then, cannot be recovered.

Let me know if I could help with your query.

Participant
March 23, 2022

Dom,

 

Thanks fot the suggestion.  Our licenses are assigned by AD group, when an account's groups and  is disabled in Azure AD at the same time, we noticed that an account was disabled, but still had a license assigned even though the group was removed.   If this continues to occur, scrolling through the entire user list looking for "disabled" with a license could be tedious work.  Having that Status column availble in an export would really help manage our accounts better.

 

thanks

 

Charles

___Dom___
___Dom___Correct answer
Inspiring
February 21, 2022

Hi Charles,

There is unfortunately no way to export the user list to obtain a list of users whose accounts are disabled, although this should only be a temporary state between them being deactivated in Azure and the account being completely removed from the user list.

You can now export the user list from the "Directory Users" page, and also upload a list of accounts which are to be deleted, however. Further details are available in our documentation: https://helpx.adobe.com/enterprise/using/manage-directory-users.html#permanently-delete-users 

I hope this is useful,

Sincerely,

Dom