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john.ramirez
john.ramirez
Participant
February 26, 2026
Question

Disabling 2 options on Adobe for everyone.

  • February 26, 2026
  • 1 reply
  • 25 views

Good day.

Our 3-level IT want to disable the following options on all Adobe Acrobats installed.

-Show online storage when opening files

-Show online storage when saving files

The chatbot told us to create some regkey on HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

bShowOnlineStorageWhenSaving > 0

bShowOnlineStorageWhenOpening > 0

But is not working. After setting the regkeys and rebooting, the options still appears as enabled. 

We need to now if it’s possible since we want to deploy it.

Thanks

    1 reply

    A
    Community Manager
    Anshul_NautiyalCommunity Manager
    Community Manager
    February 26, 2026

    Hi ​@john.ramirez 

    Thank you for reaching out. Based on your query, I understand that you are looking to disable the following options on all installed Adobe Acrobat applications:

    • Show online storage when opening files

    • Show online storage when saving files

    Please confirm if this is the issue you need assistance with.

    I recommend reviewing the following documentation for detailed guidance on configuring these settings:
    https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#Services-CloudStorage(DC)

    These settings apply to 12.x and later versions and allow you to control access to Document Cloud storage as well as third-party cloud storage solutions. 

    I hope this information is helpful. Please let us know if you need any further assistance.

    Regards,
    ^AN

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