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Participant
Dec 13, 2023 4:51 PM UTC
Answered

Discontinuation of 2021 and 2022 Adobe Photoshop

Hello,

I am a business education teacher that using certiport to test my students for certification test on Adobe Photoshop and Adobe Illustrator. The discontinuation for Adobe Photoshop 2021 and 2022 is causing issues for the students to test. Can you all please keep the long term supported verions of the year so my students can test on those programs? Thank you.

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Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
Dec 13, 2023 6:33 PM UTC
I spoke with someone and they said they discontinued it and to post in the
forum.

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Ms. Livingston
Business Education Teacher
*"The choices you make today, designs your future."*

Ms. Livingston, sorry for any confusion. Please contact your organization's Creative Cloud plan administrator for assistance with creating or retrieving any installation packages.

 

For more information on downloading Adobe software for Individuals or people within organizations, please see https://community.adobe.com/t5/download-install-discussions/download-older-versions-of-creative-cloud-applications/td-p/13796710.

6 replies

kglad
Community Expert
Community Expert
Dec 13, 2023 5:00 PM UTC

do your students have an enterprise subscription (eg, student subscription managed by your school)?

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Participant
Dec 13, 2023 5:42 PM UTC
Yes. I tried to create a package and it wouldn't work.

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Ms. Livingston
Business Education Teacher
*"The choices you make today, designs your future."*
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kglad
Community Expert
Community Expert
Dec 13, 2023 5:47 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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