Skip to main content
サンドロ31213072rbvo
Participant
June 2, 2026
Question

Do we need to log in again if we change the license for the same user?

  • June 2, 2026
  • 1 reply
  • 17 views

I plan to change the payment method for our corporate licensing plan. Bank transfer to credit card.
I contacted Adobe and they said it's not possible to change it; I have to cancel the current licenses and purchase new licenses with the desired payment method (credit card).
Since I will be using the same licenses and assigning them to existing users, will they have to log in again to continue using Adobe Acrobat Pro?

    1 reply

    kglad
    Community Expert
    Community Expert
    June 2, 2026

    post this in the enterprise & teams forum, https://community.adobe.com/enterprise-teams-622

     

    p.s. change your title to avoid a duplicate message problem.