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allan at school
Participant
February 6, 2019
Answered

Domain won't validate

  • February 6, 2019
  • 4 replies
  • 1384 views

Hi,

I am having troubles getting my domain validated. I have put up the txt record and checked it with MX toolbox like the other forum post but I still get the error

"We were unable to validate ownership for the requested domain. Verify the DNS setup for the domain and try again."

Any Ideas?

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    Thanks for the additional info. I was able to check the domain you provided.

    You need to omit @ 3600 IN TXT in the DNS record. You can also get this by clicking Get Record Value in the access DNS token window.

    4 replies

    alisterblack
    Inspiring
    February 6, 2019

    Hi,

    Assuming that the domain is the same as your email domain, there seems to be no TXT record entered. I checked with two services.

    allan at school
    Participant
    February 7, 2019

    Hi,

    Our domain is not the same as our email domain it is lakelandchristianacademy.com. Is that where the problem comes from?

    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 7, 2019

    Hi,

    Thanks for the additional info. I was able to check the domain you provided.

    You need to omit @ 3600 IN TXT in the DNS record. You can also get this by clicking Get Record Value in the access DNS token window.