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Participant
November 29, 2025
Answered

Doppelte Abbuchungen mal mit mal ohne MwSt für nur ein Abo.

  • November 29, 2025
  • 1 reply
  • 128 views

Hallo zusammen,

seit einige Zeit bucht Adobe immer am gleichen Tag zweimal für Indesign ab, 1x 25,99€, 1x 21,84€. Ich möchte das klären und eine Rückzahlung haben, finde aber keinerlei eMail-Adresse oder Formular oder sonstige Kontaktmöglichkeiten zur Adobe-Buchhaltung. Was tun? Wo kann ich Protest einlegen?

Danke für eure Tipps!

Correct answer Anshul_Nautiyal

Hi @tptopu,

Thank you for reaching out. After checking, I can see that you have an active InDesign plan associated with the Adobe ID used to post this query. You are being charged 21.84€ for this subscription. Please refer to the following document to view and download your invoices:
https://adobe.ly/43WrcXl

 

Additionally, for the other charge you mentioned, I recommend reviewing the following article, which helps identify the source of unknown charges:
https://adobe.ly/4pE9sIx

Hope this helps. Please let us know if you have any further questions.

 

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
December 1, 2025

Hi @tptopu,

Thank you for reaching out. After checking, I can see that you have an active InDesign plan associated with the Adobe ID used to post this query. You are being charged 21.84€ for this subscription. Please refer to the following document to view and download your invoices:
https://adobe.ly/43WrcXl

 

Additionally, for the other charge you mentioned, I recommend reviewing the following article, which helps identify the source of unknown charges:
https://adobe.ly/4pE9sIx

Hope this helps. Please let us know if you have any further questions.

 

Regards,
^AN