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Participant
Jul 6, 2025 1:28 PM UTC
Answered

Doppelte Lizenz kündigen

Beim letzten Update habe ich versehentlich eine zweite Lizenz. Diese will ich kündigen. Es ist mir aber unmöglich, da es keine Einstellung gibt eine Lizenz davon zu kündigen. Bitte helft mir. 

Viele Grüße imDIALOG

    Bani Verma
    Bani VermaCorrect answer
    Legend
    Jul 7, 2025 10:22 AM UTC

    Hi there, 

     

    Please refer to the following thread to know how to remove the license from your team's plan: https://adobe.ly/4kqjUjY;

     

    Let us know If this helps.

     

    Thanks,
    ^BS

    4 replies

    kglad
    Community Expert
    Community Expert
    Jul 6, 2025 1:44 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
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    Bani Verma
    Bani VermaCorrect answer
    Legend
    Jul 7, 2025 10:22 AM UTC

    Hi there, 

     

    Please refer to the following thread to know how to remove the license from your team's plan: https://adobe.ly/4kqjUjY;

     

    Let us know If this helps.

     

    Thanks,
    ^BS

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    kglad
    Community Expert
    Community Expert
    Jul 6, 2025 1:43 PM UTC

    if there's a payment problem, that will prevent the option to cancel.

     

    is there?  check your account, https://account.adobe.com

    what's it show?

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    John T Smith
    Community Expert
    Community Expert
    Jul 6, 2025 1:37 PM UTC

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    -be sure to keep the verification email you will receive when you cancel

     

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the Account forum

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