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Windsway5FC4
Participant
October 19, 2020
Answered

Download fails at around 10%

  • October 19, 2020
  • 1 reply
  • 233 views

tried safari and Chrome and two different Macbook Pros.

 

Error "Failed, network error."

 

Other large, 150MBish, downloads work just fine.

 

Thanks for your advice.

 

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Correct answer SuJoshi

Kindly describe your issue so that we can assist you in a better way. Please confirm which application you are trying to download and from which location. I would recommend changing the network/internet connection and check.

You can use the below link if you are trying to download the creative cloud app (try using alternate download link): https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

1 reply

Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
October 20, 2020

Kindly describe your issue so that we can assist you in a better way. Please confirm which application you are trying to download and from which location. I would recommend changing the network/internet connection and check.

You can use the below link if you are trying to download the creative cloud app (try using alternate download link): https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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