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Participant
October 19, 2020
Answered

Download fails at around 10%

  • October 19, 2020
  • 1 reply
  • 230 views

tried safari and Chrome and two different Macbook Pros.

 

Error "Failed, network error."

 

Other large, 150MBish, downloads work just fine.

 

Thanks for your advice.

 

This topic has been closed for replies.
Correct answer SuJoshi

Kindly describe your issue so that we can assist you in a better way. Please confirm which application you are trying to download and from which location. I would recommend changing the network/internet connection and check.

You can use the below link if you are trying to download the creative cloud app (try using alternate download link): https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
October 20, 2020

Kindly describe your issue so that we can assist you in a better way. Please confirm which application you are trying to download and from which location. I would recommend changing the network/internet connection and check.

You can use the below link if you are trying to download the creative cloud app (try using alternate download link): https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html