Download method from previous Acrobat 9 volume shows access denied

Hello,

I have been trying to download the correct file to reinstall Acrobat Professional 9 using the method outlined in Acrobat 9 Pro and Acrobat 10 Standard Volume License . I am navigating to adobe.com, signing in, copying the contribute link then copying in the correct download link and receive a message informing me "access denied". I have tried with both chrome and firefox so I don't believe it is a browser issue.