Downloading Illustrator to my computer, but it keeps appearing as the tablet app version only

Question

I do not own a tablet, and my computer does not have a tablet linked to it.

I did search it up, and the only solutions I was able to find were to download from Chrome, which I have been doing; to restart the device, which I also did; and to check for storage, but I have a TB of storage available. I was able to successfully download Photoshop and Premiere, but Illustrator is just giving me the tablet version which I cannot access. Am I doing something wrong?

I did check, the PC version of Illustrator is part of my plan.

Bani Verma · Answer

Hi @crystal_3105,

Thank you for reaching out. I have reviewed your account and found that your university has assigned Creative Cloud Enterprise SDL licenses to you. Please contact your Admin (IT admin) to get support; they can deploy the apps you need to your device. To know how to contact your Admin, see https://adobe.ly/4bhR04N

I hope this helps.

Thanks,
^BS

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