Skip to main content
stuart  w22689353
Inspiring
June 13, 2018
Question

Downloads not working since the new admin console arrived?

  • June 13, 2018
  • 5 replies
  • 808 views

Every download fails for Premier Pro, inside or outside the proxy.

I see it's coming from the Amazon cloud, anyone else having issues downloading large packages?

Sometimes we get 500MB and get excited, then fail!

I notice the chat support option is also intermittent.

    This topic has been closed for replies.

    5 replies

    kglad
    Community Expert
    Community Expert
    June 13, 2018

    do you mean the enterprise console?

    what version of premiere pro are you trying to download?

    from where are you trying to download it?

    stuart  w22689353
    Inspiring
    June 13, 2018

    adminconsole.adobe.com, latest version, hasn't worked for a few weeks

    kglad
    Community Expert
    Community Expert
    June 13, 2018