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Tihomir5C4D
Participant
December 10, 2024
Answered

Email address for invoices delivery

  • December 10, 2024
  • 1 reply
  • 664 views

Adobe, can you please add option to the management console to have monthly Adobe invoices delivered automatically throuh email as soon as they get created?


I need to add our Finance email address there so I don't need to manually login/download/rename/upload invoices to our shared folders each month, and it really makes no sense to add finance folks to be our account administrators so they would be able to download invoices or recieve them through emails.

 

 

    Correct answer Anshul_Nautiyal

    Hi @Tihomir5C4D,

     

    Thank you for reaching out. Sorry for the delay in response. 

    Upon reviewing your account, I can confirm that you have an active Creative Cloud for Teams plan associated with the Adobe ID used to post your query. At this time, it is not possible to add another admin or email address to access invoices. Only the contract owner has access to invoices.

    However, you can email invoices directly from the Adobe Admin Console by following these steps:

    Select the invoices you wish to send.
    Click Email invoices and enter the recipient's email address.
    Click Send email—the invoices will be sent as a PDF attachment.
    To send invoices to multiple recipients, press Enter after adding each email address.

    If you require automated invoice delivery to your finance team, I recommend submitting a feature request using the following link: Adobe Feature Request

    Let us know if you need further assistance.

    Regards,
    ^AN

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    February 9, 2025

    @Tihomir5C4D 

     

    I see that your post has been sitting unanswered for two months in Creative Cloud Desktop and have moved it to the Enterprise & Teams forum.

     

    Jane

     

     

    A
    Community Manager
    Anshul_NautiyalCommunity ManagerCorrect answer
    Community Manager
    February 10, 2025

    Hi @Tihomir5C4D,

     

    Thank you for reaching out. Sorry for the delay in response. 

    Upon reviewing your account, I can confirm that you have an active Creative Cloud for Teams plan associated with the Adobe ID used to post your query. At this time, it is not possible to add another admin or email address to access invoices. Only the contract owner has access to invoices.

    However, you can email invoices directly from the Adobe Admin Console by following these steps:

    Select the invoices you wish to send.
    Click Email invoices and enter the recipient's email address.
    Click Send email—the invoices will be sent as a PDF attachment.
    To send invoices to multiple recipients, press Enter after adding each email address.

    If you require automated invoice delivery to your finance team, I recommend submitting a feature request using the following link: Adobe Feature Request

    Let us know if you need further assistance.

    Regards,
    ^AN

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