Email notification subject wrong language

Hi @christian_0675,

Thank you for reaching out. Based on your query, it appears that when using the @mention feature, the email subject appears in Finnish instead of French, while the email body is correctly in French. You also mentioned that multiple users in your organization are experiencing this issue. Please confirm if this is the issue you need assistance with.

I recommend trying the following steps:

Set your Adobe Account communication language to French by going to https://adobe.ly/3WbK6oM → Account and Security > Account Information → confirm Preferred Language = French, then trigger a fresh @mention test.

Ensure that each affected user’s account region and language preferences are updated, not just the application UI language, as email localization follows account and notification settings.

Open the Creative Cloud Desktop app → select the Account icon in the upper right → Preferences → Language in the left sidebar → Default install language = French.

Check Adobe Acrobat → Preferences → Language to ensure French is selected. For detailed instructions, see this guide: https://adobe.ly/47lVljQ

Since multiple users are affected, please contact your IT administrator to set the organization’s Email Language to French under Settings > Console Settings so system emails default to French. More information is available here: https://adobe.ly/3JhJ0F6

If you are unsure who your admin is, you can find guidance here: https://adobe.ly/46Zah8x

Please try these steps and let us know if the issue persists.