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Participating Frequently
January 26, 2015
Question

Enterprise Deployment and Update woes

  • January 26, 2015
  • 1 reply
  • 1222 views


Hello,

      Currently I have a deployment of Acrobat X (10.1.12) setup in my environment. I have used the Adobe Customization Tool for version X and created the transform with my product key, the acceptance of the EULA and suppressed installation. I am deploying this application via MDT 2013. The issue I am having is that on all (roughly 10) computers that my new install has been used on, they are getting failed updates with error 1706.

The location that the updater is trying to reference (for the AcroPro.msi) is a locked down location that employees don't have access to. \\Server\DeploymentShare\Applications\AdobeAcrobatX .

My "quiet install" command is as follows:

"msiexec /i AcroPro.msi TRANSFORMS=HIMSS_Acrobat_Silent.mst /quiet" (without the quotes of course)

What have I done wrong? Any help is GREATLY appreciated. Thanks!

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1 reply

January 26, 2015

If the machines don't have access to the installation location referenced in the MST file then that is the problem.

Participating Frequently
January 26, 2015

This is correct, however not the solution to my problem. The computers have access, but I'm pretty sure there is a way to tell the updater that the installer AcroPro.msi is located in a local directory rather than a network directory.

USERS do NOT have access to the deployment share here in my organization.

If there isn't an easy fix for this, I will just disable the updates going forward so that I can control them anyway. Thanks!

January 26, 2015

OK,  now you have hit on the issue.  You need to use the Adobe Customization Wizard when you build your deployment package to name another server in the Server Locations panel.