I was told I could access Creative Cloud using my corporate email address. However, it seems I goofed and logged in using the regular sign in form instead of choose "Sign in with an Enterprise ID." Now, when I try to log in using that option, it redirects me or says it doesn't recognize the ID or password. How can I correct this? I've already deleted the OOBE file.
Thank you
did you get through to adobe support (via chat)?
Hi janice,
In order to use Adobe enterprise ID, you would require an access to Adobe enterprise dashboard. Once you get access to dashboard, you can claim your domain as enterprise ID.
You may visit the article below for more info.
https://helpx.adobe.com/enterprise/help/identity.html
Thanks,
Ashish
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