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sh87200965
Participant
July 13, 2017
Answered

Entreprise acrobat pro 2017 activation

Hi

Its start to be really complicated to install all my software for entreprise.

Last one we purchase is :

Acrobat Professional 2017 17.0 MLP AOO License FC

1) I fully install the software but had to connect at the end for activation ... i can undertsnad that. But is it possible to logoff from my adobe account and still use the software?

I have 1 adobe id, if i logoff, cannot use the software anymore.

Please explain to me how im supose to install/activate it.

Is there any place to contact support for entreprise? I try 2 hour to find on site and im not able to find any info.... just want an email caus im not able to speek fluid in english.

Everythimes i try, it end with chat support and it said that its not available.

Thanks for your time and have a good day

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Steve CorderoCorrect answer
Adobe Employee
July 14, 2017

There a couple of ways that you can handle this if you have a serial number with your license.

1.  Use the Adobe Customization Wizard DC to get an offline Exception  There is a video that shows this Feature amongst others at the beginning of this Forum or on Youtube:  Adobe Customization Wizard DC – Panel by Panel - YouTube

2.  Use the Adobe Provisioning Toolkit Enterprise Edition (PRTK) to serialize the product.  You can get a user friendly introduction to this tool via this blog post:  Manage Acrobat DC licenses in an Enterprise environment | Adobe Content Corner

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2 replies

Adobe Employee
Steve CorderoCorrect answer
Adobe Employee
July 14, 2017

There a couple of ways that you can handle this if you have a serial number with your license.

1.  Use the Adobe Customization Wizard DC to get an offline Exception  There is a video that shows this Feature amongst others at the beginning of this Forum or on Youtube:  Adobe Customization Wizard DC – Panel by Panel - YouTube

2.  Use the Adobe Provisioning Toolkit Enterprise Edition (PRTK) to serialize the product.  You can get a user friendly introduction to this tool via this blog post:  Manage Acrobat DC licenses in an Enterprise environment | Adobe Content Corner

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kglad
Community Expert
kgladCommunity Expert
Community Expert
July 14, 2017

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

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