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Participant
June 11, 2021
Question

Error Code 71

  • June 11, 2021
  • 1 reply
  • 719 views

I have tried to install Photoshop & Creative Cloud .exe multiple times on my work laptop. I dont see why this error keeps persisting considering I have move the file to a local drive. Help pls.

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1 reply

Community Expert
June 11, 2021

Please take a llok here: https://community.adobe.com/t5/download-install/creative-cloud-error-code-71/td-p/7994321

 

If this doesn't help, we need more informations including the following : 

Adobe product and version number 

Operating system and version number 

The full text of any error message (s) 

What you were doing when the problem occurred 

Screenshots of the problem and/or error messages 

Computer hardware, such as CPU; GPU; the amount of RAM; etc 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI