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Participant
November 15, 2022
Question

Error in file synchronization

  • November 15, 2022
  • 1 reply
  • 196 views

Hi, 

 

I hope someone can help me out on this.

I just installed Creative Cloud on my new Mac (MacOS Ventura), but for some reason the file synchronization fails. I can't even find the 'Creative Could Files' folder (it doesn't exist).

As you can see on the screenshot, it says that there is an error, but all settings are ok. So why doesn't it work?

(as it still works on my old computer...)

 

Thank you for your support and help on this! Much appreciated.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 15, 2022

what's the full path to your sync folder?