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Participant
June 3, 2014
Question

Error Installing with Package from CCP

  • June 3, 2014
  • 2 replies
  • 432 views

Hi,

Apologies if there's a CCP board; I didn't see it in the menu.

I used Creative Cloud Packager to make a package of apps for Mac.

Installing the package using Apple Remote Desktop returns ".. could not be installed.  Error message: "Running package scripts...""

When I run it locally on any machine (10.6 or 10.9), it responds with this error:

The installation progress slows to a crawl about 3/4 of the way through "Running package scripts..." then after a few minutes returns "The installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."

Nothing relevant seems to appear in the console log.

Anyone have any ideas?

Thanks,

Jeff

    This topic has been closed for replies.

    2 replies

    Participant
    July 24, 2014

    Im having EXACTLY the same problem

    After installing a new package ONCE, if I then try to re-install the same package again it fails half way through the install on second install atempts on a new Mac

    its a nightmare because I REALLY need a stable package to deploy accross many macs in our business,

    ADOBE PLEASE sort this out this is a MAJOR problem for your customers

    Participant
    July 24, 2014

    Nothing?  hello? Am I the only one getting this?  We cannot use what we paid to use.  Thanks.