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Participant
Mar 31, 2021 10:33 PM UTC
Answered

"Error. There was an error with this action. Try Again Later"

I've recently changed my account to a student afiliated one. Before that, I could use all the adobe apps perfectly with no problem, I then deleted the CC Cloud on my computer and tried to reinstall it, but this error message keeps coming up for about two weeks now! I've tried solving the problem by updating my Mac's software, uninstalling and reinstalling the CC cloud and contacting my college's TI team with no luck, to be honest.

SOS!

SuJoshiCorrect answer
Community Manager
Apr 1, 2021 1:30 PM UTC

Hello,

If you changed your account from personal (gmail.com) to the student account then it might have caused an issue. 

Check if you are able to sign in to the "adobe.com" website.

7 replies

SuJoshiCommunity ManagerCorrect answer
Community Manager
Apr 1, 2021 1:30 PM UTC

Hello,

If you changed your account from personal (gmail.com) to the student account then it might have caused an issue. 

Check if you are able to sign in to the "adobe.com" website.

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Participant
Jun 7, 2022 6:14 PM UTC

One of our team members is getting this error. I've tried all I could, they're signing in with their google account and they immedately get this error. I thought, oh maybe they need the account created first? nope, I remove them as a user and have them sign up, they immedately get the error. I don't know how to procede and you have no troubleshooting or error codes to follow up on.

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Participant
Jun 13, 2022 7:04 PM UTC

I've had the same issue now for a few days. When I try to sign in to the app with my gmail account I get the same error message. When I sign in to adobe.com I have no issues. How to fix this??

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