Error whilst updating Adobe DC Creative Cloud v21.001.20135

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the installation is showing 1722 error: there is a problem with windows installer package. Setup did not finish as expected like the snip attached. Not sure what the issue is

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SuJoshiCorrect answer

Community Manager

I have Adobe Acrobat DC 20.013.20064 installed at the moment

If you are planning to update Acrobat so please use this link to download the latest patch which has bug fixes: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe

The new version 20138 might not be available through CCD.

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santoshn25659042Author

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SuJoshi

Community Manager

Hello,

There was a bug with the update released on Feb 9 so the engineering has released a new patch. Please use this link to update the application: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2021qfe.html#dccontinuousfebtwentytwentyoneqfe

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santoshn25659042Author

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The Creative Cloud version still is showing up the previous version ending in 2035.

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