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Participant
September 1, 2025
Answered

Errore apertura programmi Adobe

  • September 1, 2025
  • 1 reply
  • 114 views

All'improvviso ogni volta che apro i programmi Adobe mi da 'Errore' perchè dice che sono installati su troppi computer, ma in realtà li utilizzo solo ed esclusivamente sul mio portatile.

Ogni volta devo rientrare su Creative Cloud con account e password dopodichè si avviano.

Qualcuno può aiutarmi a risolvere questo problema (dato che cercare di contattare direttamente Adobe è improbabile). Vi ringrazio anticipatamente.

Correct answer Bani Verma

Hi @Aurora_Marzocchi1535,

 

I have reviewed your account and couldn't find any issues with the subscription. As you mentioned, you are being asked to "Log out from another device to continue." This could be a connection error; the apps might not be able to connect to Adobe servers, hence this error message. 

Please try the troubleshooting steps given in the following help document to resolve the connection error: https://adobe.ly/4lT7ce6.

 

Let us know if this helps. 

 

Thanks,
^BS

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
September 1, 2025

Hi @Aurora_Marzocchi1535,

 

I have reviewed your account and couldn't find any issues with the subscription. As you mentioned, you are being asked to "Log out from another device to continue." This could be a connection error; the apps might not be able to connect to Adobe servers, hence this error message. 

Please try the troubleshooting steps given in the following help document to resolve the connection error: https://adobe.ly/4lT7ce6.

 

Let us know if this helps. 

 

Thanks,
^BS

Participant
September 1, 2025

Grazie!

Ora verifico.