Everyday it is some fresh nightmare working with your licensing and products

Question

Every single time I go into the Admin site there is something new. Today, I had just been in and was managing users. Not that you can ever delete a license and then minutes later instead of showing Product license now they all say User.

Also I spent an hour with a user trying to install Acrobat and no matter what we did it kept asking her to buy a trial. This was after deleting all Adobe products including creative cloud.

I AM SICK OF ADOBE and your lousy chat bots and crappy customer service

Gurdeep.Singh · Accepted Answer

Hello @stpfhm

Thank you for posting your query.

We would need more information to investigate the issue.( Like contract details, Identity type )

Can you please raise a support case with us so we can investigate the issue.

If you are teams / Enteprise customer, please login to your Adobe admin console and raise a support case, You can also contact Adobe by following the link below

https://helpx.adobe.com/contact.html

Gurdeep.Singh · Answer

Hi @zoomer1066

We apologize for your experience with Adobe.

Can you please raise a support case with us so we can investigate the issue.

If you are teams / Enteprise customer, please login to your Adobe admin console and raise a support case, You can also contact Adobe by following the link below

https://helpx.adobe.com/contact.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.