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Participant
October 11, 2022
解決済み

ExecuteQuery Failed Error Code 6

  • October 11, 2022
  • 返信数 3.
  • 487 ビュー

Hi, 
Our company changed name and therefore our email addresses and logins changed too. Since then I am unable to use Indesign and keep getting the attached error message. We work with Creative Cloud.

 

 

このトピックへの返信は締め切られました。
解決に役立った回答 A Writer

Problems solved. It was an update that did not want to update properly and our IT helped me. I can't explain more. I don't really speak tech.

返信数 3

A Writer作成者解決!
Participant
October 21, 2022

Problems solved. It was an update that did not want to update properly and our IT helped me. I can't explain more. I don't really speak tech.

___Dom___
Community Manager
Community Manager
October 21, 2022

I suggest logging out and removing the credentials as shown in the third section of the following document, then logging in to Creative Cloud Desktop once again:

 

https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

What kind of licenses do you use on the machine(s) and how many are affected?

jane-e
Community Expert
Community Expert
October 12, 2022

 


@A Writer wrote:

Our company changed name and therefore our email addresses and logins changed too.


 

 

Your screenshot shows "Enterprise", so I'll move your post to Enterprise and Teams.

 

Jane