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Participant
April 19, 2015
Question

[FATAL] AdobePackageBuilder - Error initializing Communication Channel. Error : 4...

  • April 19, 2015
  • 1 reply
  • 1022 views

Mac OSX Creative cloud Packager.

When I try to create a package... it begins to download and then I get a message stating that it failed and to contact customer support if it continues to occur.

Sun Apr 19 16:09:36 2015    [INFO] AdobePackageBuilder - Build Version - 1.9.0.14

Sun Apr 19 16:09:36 2015    [INFO] AdobePackageBuilder - Logging Level verbosity Set  to 4

Sun Apr 19 16:09:53 2015    [FATAL] AdobePackageBuilder -  Error initializing Communication Channel. Error : 4...

Sun Apr 19 16:09:53 2015    [FATAL] AdobePackageBuilder - Error initilizing packageBuilder. Exiting...

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    1 reply

    Ashubijalwan1
    Adobe Employee
    Adobe Employee
    April 20, 2015

    Please do check the cache location. it is probably due to insufficient space in the CCP preferences location and unable to save the cache.

    You can change the preferences for CCP.

    Hope this helps.

    Thanks,

    Ashish

    Participant
    April 28, 2015

    I am having the same issue Ashish.  I have also purged and moved my cache and have around 200 Gb available.  I now get this error message...

    Mon Apr 27 16:30:48 2015[INFO] AdobePackageBuilder - Build Version - 1.9.0.14
    Mon Apr 27 16:30:48 2015[INFO] AdobePackageBuilder - Logging Level verbosity Set  to 4
    Mon Apr 27 16:31:06 2015[FATAL] AdobePackageBuilder -  Error initializing Communication Channel. Error : 4...
    Mon Apr 27 16:31:06 2015[FATAL] AdobePackageBuilder - Error initilizing packageBuilder. Exiting...