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bsetliff217
Participant
Aug 9, 2018 9:40 PM UTC
Answered

Fatal Error 113

I am trying to download my CC apps and I am getting a download error for SOME of my apps with the reference -113. There is nothing in my server settings or firewall that would be blocking the required sites or ports according to my network administrator. How can I fix this?

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alisterblack
alisterblackCorrect answer
Inspiring
Aug 13, 2018 12:39 PM UTC

Hi,

There can also be settings locally that can cause issues with connectivity, such as hosts file settings.

Check this document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

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3 replies

alisterblack
alisterblack
Inspiring
Aug 10, 2018 9:57 AM UTC

Hi,

Error 113 indicates that you are unable to reach the Adobe servers.

Please refer your network admin to this document to check that all endpoints are accessible. Adobe Creative Cloud Network Endpoints

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bsetliff217Author
Participant
Aug 10, 2018 2:42 PM UTC

I already did that and they have indicated that all of this is already done and it is still not working.

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alisterblack
alisterblackCorrect answer
Inspiring
Aug 13, 2018 12:39 PM UTC

Hi,

There can also be settings locally that can cause issues with connectivity, such as hosts file settings.

Check this document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Translate
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