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Participant
August 9, 2018
Answered

Fatal Error 113

  • August 9, 2018
  • 1 reply
  • 1458 views

I am trying to download my CC apps and I am getting a download error for SOME of my apps with the reference -113. There is nothing in my server settings or firewall that would be blocking the required sites or ports according to my network administrator. How can I fix this?

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Correct answer alisterblack

Hi,

There can also be settings locally that can cause issues with connectivity, such as hosts file settings.

Check this document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

1 reply

alisterblack
Inspiring
August 10, 2018

Hi,

Error 113 indicates that you are unable to reach the Adobe servers.

Please refer your network admin to this document to check that all endpoints are accessible. Adobe Creative Cloud Network Endpoints

Participant
August 10, 2018

I already did that and they have indicated that all of this is already done and it is still not working.

alisterblack
alisterblackCorrect answer
Inspiring
August 13, 2018

Hi,

There can also be settings locally that can cause issues with connectivity, such as hosts file settings.

Check this document Resolve connection errors with Adobe Creative Cloud and Creative Suite applications