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November 26, 2025
Answered

Fatura yok

  • November 26, 2025
  • 1 reply
  • 76 views

Mrb

27 Ağustos da ürünü aldım. ama faturama ulaşamıyorum. Hala

"We are still processing your order. It could take up to 24 hours. Please check back later." diyor.

bu sorunu nasıl çözebilirim?

Correct answer Anshul_Nautiyal

Hi @Manisa-6,

Thank you for reaching out, and I’m sorry to hear about the inconvenience.

 

Upon checking, I can see that you have an active Creative Cloud Pro license associated with the Adobe ID used to post this query. Please try following the steps mentioned in this document to view your invoices:
https://adobe.ly/48BOZOM

If you are still unable to view your invoice, please try the steps again after clearing your browser cache or by using an incognito/private browsing window.

Hope this helps. Let us know if you need further assistance.

 

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
November 26, 2025

Hi @Manisa-6,

Thank you for reaching out, and I’m sorry to hear about the inconvenience.

 

Upon checking, I can see that you have an active Creative Cloud Pro license associated with the Adobe ID used to post this query. Please try following the steps mentioned in this document to view your invoices:
https://adobe.ly/48BOZOM

If you are still unable to view your invoice, please try the steps again after clearing your browser cache or by using an incognito/private browsing window.

Hope this helps. Let us know if you need further assistance.

 

Regards,
^AN