Federated ID account has the wrong username

Forum|Forum|3 years ago
January 11, 2023
2 replies
683 views

One of our students has the wrong username when she was imported into the Adobe Admin console. When she logs in it just gives her an error. (Error says something like the error is on the Adobe side).

Is there a way to delete the user completely and reimport her so her credentials are correct or edit the username? There is no option to edit the user details, (the three dots are missing).

This topic has been closed for replies.

Ashish_Harrison

Adobe Employee

Hi @sc4photog if you're using Sync (Google/Azure) please go to Directory > Sync and Enable Editing, this feature will help you in editing the user details via CSV, or if you wish you can completely delete the user from users and directory users tab.
Note: Deleting the user from the Directory users tab will permanently delete the user's data(if any, stored on Adobe cloud) and cannot be recovered.

Regards,Ashish Harrison

Abambo

Community Expert

Note: Deleting the user from the Directory users tab will permanently delete the user's data(if any, stored on Adobe cloud) and cannot be recovered.

By @Ashish_Harrison