Fee Increase

Forum|Forum|3 years ago
January 11, 2023
2 replies
186 views

Our Adobe license has renewed and the annual fee per license has gone up quite a lot (41%). I've been on hold for over an hour waiting to talk to someone. Does anyone know a more efficient way to get in contact with customer support?

Acrobat

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Abambo

Community Expert

Prices increased in April 2022. But I do not remember the exact amount, but it was around 10%… However, your price could have been a special introductory price. Or you live in a region where your local currency has experienced devaluation against the dollar.

ABAMBO | Hard- and Software Engineer | Photographer

kglad

Community Expert

use the chat option in your admin console > support tab

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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