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SabrinaSch
Participating Frequently
Sep 19, 2024 9:11 AM UTC
Answered

Fehlendes Kontrollkästchen

Hallo,

ich bin Admin und möchte gerne Benutzer löschen.

Ich habe bei der Benutzerliste jedoch keine Kontrollkästchen, womit ich Benutzer markieren und löschen könnte.

Woran liegt das?

 

Vielen Dank im Voraus

Sabrina

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Bani Verma
Bani VermaCorrect answer
Legend
Sep 20, 2024 9:37 AM UTC

for a moment it works - but when I refreshed the website, the boxes were gone again


Sorry to hear that you are still facing issues.

This looks like a browser issue; I recommend trying a different browser or clearing the cache and trying again. 

 

Thanks,
^BS

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9 replies

Bani Verma
Bani Verma
Legend
Sep 19, 2024 10:18 AM UTC

Hi there, 

 

Please try the steps shared in the following help document on removing users individually from the Admin Console: https://adobe.ly/3Zu8ftu.

To remove multiple or bulk users, refer to this document: https://adobe.ly/3MSw0nM.

 

Let us know if this helps.


^BS

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SabrinaSchAuthor
Participating Frequently
Sep 19, 2024 10:27 AM UTC

Hi Bani 🙂

 

I've already read it there, but it always talks about the box that I can't see.

I'm attaching a screenshot so you can see exactly what I mean.

I don't know why I can't see these boxes. If I don't have a box to click on, I can't select a user.

That's my problem 🙂

 

Regards

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