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victorb90920780
Participant
July 5, 2016
Question

File keeps reappearing after being deleted or archived.

  • July 5, 2016
  • 1 reply
  • 214 views

I'm on CC shared space with a several other users. A particular file keeps reappearing  every time it's deleted or archived. I've tried removing it both locally and from the CC web interface. Please help! It's leading to confusion on my team.

Thanks in advance.

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    1 reply

    Kanikas
    Kanikas
    Legend
    July 5, 2016

    moving to Deployment for Creative Cloud Team, Enterprise, & CS​

    alisterblack
    alisterblack
    Inspiring
    July 7, 2016

    Is it possible you are looking at an older version of your file?

    Versioning FAQ

    If the issue persists I would advise opening a case via your Enterprise Dashboard support tab or https://helpx.adobe.com/contact.html - Contact Customer Care. We would need to look at logs to see details of what is happening.

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