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Sep 18, 2023 12:49 PM UTC
Answered

Firefly indemnity for Enterprise Customers - For weeks I try to get an answer

In the last weeks I have written many mails to different email addresses of Adobe, but not even received a reply. I hope Adobe will now answer my question here.

 

In short, I would like to know if there is a way for sole proprietors to obtain the indemnity for Firefly?

 

Ultimately, this leads me to the question of whether you are allowed to book the Creative Cloud for enterprise plan as a sole proprietor. I have received conflicting statements from Adobe about this:

At one point I was told it was no problem to book the enterprise plan as a sole proprietor. Elsewhere, I was told that the Creative Cloud for enterprise plan could only be booked if the company had at least ten employees.

 

My question relates specifically to the German market (sole proprietor = Einzelunternehmer/Kleinunternehmer).

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iCharlesCorrect answer
Legend
Sep 25, 2023 3:49 AM UTC

Hi @29070376 ,

 

For more information about Firefly indemnification, please go through this document.

 

11 replies

iCharlesCorrect answer
Legend
Sep 25, 2023 3:49 AM UTC

Hi @29070376 ,

 

For more information about Firefly indemnification, please go through this document.

 

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Sep 27, 2023 8:15 PM UTC

Hi @iCharles,

thanks for your help 🙂

Meanwhile I also found pages in the Help Center which state that you can buy a single enterprise license:

https://helpx.adobe.com/enterprise/vip/vip-overview.html

https://helpx.adobe.com/enterprise/vip/vip-select.html

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Legend
Sep 28, 2023 7:53 AM UTC

Hi @29070376 ,

 

To know about licenses for Enterprise and team plans, you can request a consultation by clicking here.

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Sep 21, 2023 2:48 PM UTC

Could Adobe please help here?

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Sep 20, 2023 5:26 PM UTC

Can someone from Adobe please clarify this?

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kglad
Community Expert
Community Expert
Sep 18, 2023 2:41 PM UTC

yes, sole proprietors can use an enterprise plan, https://www.adobe.com/creativecloud/business/enterprise/solution.html

 

and you can ask about indemnnification, but i suspect you won't get whatever you're seeking.

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Sep 18, 2023 4:09 PM UTC

Hey kglad,

many thanks for your answer 🙂

Just one question: Are you an Adobe employee? It would be important to me to get an official answer from Adobe on that.

But thanks again!

The indemnification for copyright claims on Firefly outputs is something Adobe officially announced (for enterprise customers). See the points 9 - 14 in the following PDF:

https://www.adobe.com/content/dam/dx/us/en/products/sensei/sensei-genai/firefly-enterprise/Firefly_Legal_FAQs_Enterprise_Customers.pdf

For example, linked from the following page:

https://www.adobe.com/sensei/generative-ai/firefly/enterprise.html

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kglad
Community Expert
Community Expert
Sep 18, 2023 6:59 PM UTC

no, i'm not an employee. i gave you a link to adobe support (among other things).

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