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richardl31978308
richardl31978308
Participant
September 22, 2025
Answered

Firefly subscription

  • September 22, 2025
  • 1 reply
  • 83 views

Need to cancel Firefly. I was made to believed I wasn't going to be charged when I chatted with assistant.

Correct answer Anshul_Nautiyal

Hi @richardl31978308,

Thank you for reaching out. As checked, I can see that only an active Creative Cloud Pro individual plan is associated with the Adobe ID you used to post this query.

Please note that there are no other plans, such as Firefly, linked to this Adobe ID. If you have that subscription associated with a different Adobe ID, please refer to the following document on how to cancel your subscription: https://adobe.ly/3IA7JUG.

I hope this helps. Let us know if you need any further assistance.

 

Regards,


^AN

1 reply

A
Community Manager
Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
September 22, 2025

Hi @richardl31978308,

Thank you for reaching out. As checked, I can see that only an active Creative Cloud Pro individual plan is associated with the Adobe ID you used to post this query.

Please note that there are no other plans, such as Firefly, linked to this Adobe ID. If you have that subscription associated with a different Adobe ID, please refer to the following document on how to cancel your subscription: https://adobe.ly/3IA7JUG.

I hope this helps. Let us know if you need any further assistance.

 

Regards,


^AN

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