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Participant
December 4, 2024
Answered

First registration admin console

  • December 4, 2024
  • 1 reply
  • 378 views

We would like to purchase Adobe products and I would like to set up the admin console.
I went to the following URL https://adminconsole.adobe.com/

And registered an account.
Unfortunately, I cannot log in to the Admin Console with this account. I get this error.

The error message was in German I machine translated it.

Error message
It appears that you do not have access to the Adobe Admin Console. If you think you should have this authorization, please contact your system administrator.

How can I get access to the Admin Console.

Translated with DeepL.com (free version)

This topic has been closed for replies.
Correct answer Anshul_Nautiyal

Hi @abx_6812,

Thank you for reaching out! Upon review, I couldn’t locate any active subscription associated with the Adobe ID used to post your query. Based on your question, it seems you are interested in purchasing Adobe products, specifically a Teams or Enterprise subscription. The Adobe Admin Console is an exclusive feature for Teams and Enterprise customers to manage app licenses effectively.

 

For more information on the plans offered by Adobe, please visit:
Adobe Creative Cloud Plans

If you’d like tailored recommendations to meet your specific needs, I encourage you to consult with our sales team. You can request a consultation here:
Request a Consultation

 

If you have an active subscription associated with a different Adobe ID and are experiencing login issues with the Admin Console, please send me the Adobe ID via a private message. Here’s how you can send messages to community members:
How to Send a Private Message

 

I’m here to assist further if needed!

 

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
December 4, 2024

Hi @abx_6812,

Thank you for reaching out! Upon review, I couldn’t locate any active subscription associated with the Adobe ID used to post your query. Based on your question, it seems you are interested in purchasing Adobe products, specifically a Teams or Enterprise subscription. The Adobe Admin Console is an exclusive feature for Teams and Enterprise customers to manage app licenses effectively.

 

For more information on the plans offered by Adobe, please visit:
Adobe Creative Cloud Plans

If you’d like tailored recommendations to meet your specific needs, I encourage you to consult with our sales team. You can request a consultation here:
Request a Consultation

 

If you have an active subscription associated with a different Adobe ID and are experiencing login issues with the Admin Console, please send me the Adobe ID via a private message. Here’s how you can send messages to community members:
How to Send a Private Message

 

I’m here to assist further if needed!

 

Regards,
^AN

abx_6812Author
Participant
December 4, 2024

Thank you for the advice, we will purchase a subscription. And then test it again.

 

regards

 

Martin

Community Manager
December 4, 2024

@abx_6812, We appreciate your feedback. Don't hesitate to reach out if you have further inquiries.

 

Regards,
^AN