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Participant
February 23, 2018
Answered

Flash Professional CS6 - error 1603

  • February 23, 2018
  • 4 replies
  • 503 views

We are attempting to install Flash Professional on top of CC2017 on some of Windows 10 (1709) student desktops.

The Flash Pro package was built using adobes packager (1.14.0.59) but the install always fails with error 1603.

We have tried repacking Flash, running the MSI and Setup command, with administrator privileges and also used the Exception Delpoyer.

It never work just error 1603, the error log show a message stating "Failed to get info about conflicting process"

Be much appreciated for any assistance in this area.

Many thanks,

Adam.

Correct answer alisterblack

Hi,

Since 2015 Flash Pro has been rebranded as Animate. I would advise to install the current version of Animate.

Where is Flash Professional? Flash is now Animate!

4 replies

Participant
March 16, 2025

Participant
March 16, 2025

 লেকটা

alisterblack
Community Manager
alisterblackCommunity ManagerCorrect answer
Community Manager
February 23, 2018

Hi,

Since 2015 Flash Pro has been rebranded as Animate. I would advise to install the current version of Animate.

Where is Flash Professional? Flash is now Animate!

Participant
February 23, 2018

Animate is not included the Education edition of Creative Cloud, but Flash Pro is.

Would love to have gone to Animate but it is not an option - thanks any way.

Bani Verma
Community Manager
Community Manager
February 23, 2018

Hi Adam, I am moving this query to Deployment for Creative Cloud for Team, Enterprise, & CS​ community, experts here will be able to assist you quick and better.