following the user activities

Forum|Forum|5 years ago
December 17, 2020
4 replies
531 views

hi, I would like to have a tool to track users' activity (ie connectiog time) , it will help me to make the distribution of licenses. Is there such a thing? Gilles

This topic has been closed for replies.

Correct answer Dj_Creative_enthusiast

Hi,

Thank you for posting your query here.

For Creative Cloud for Teams Named user licenses, Adobe Support staffs have the access to view the activation date and last login date for the respective Adobe email address and they can share the details.

These are peer to peer forums and no one here has access to your account information. Click on the following link : https://helpx.adobe.com/contact.html

Hope it helps.

Thank you.

G

gifted_Gazelle5C7C

Participant

Even a simple interface to show last login per account to ensure the account is being used would be incredibly helpful. I'd like to deactivate accounts that are not logging in to their CC on a regular basis.

D

Dj_Creative_enthusiastCorrect answer

Inspiring

Hi,

Thank you for posting your query here.

For Creative Cloud for Teams Named user licenses, Adobe Support staffs have the access to view the activation date and last login date for the respective Adobe email address and they can share the details.

These are peer to peer forums and no one here has access to your account information. Click on the following link : https://helpx.adobe.com/contact.html

Hope it helps.

Thank you.

G

gifted_Gazelle5C7C

Participant

Thank you all for the replies. I spoke to support and they do NOT have access to last login. This would be so helpful it's hard to describe how helpful this feature would be for IT folks. My only other option is to disable accounts and see if anyone complains or leave accounts potentially unused. Hopefully this comes in the future 🙂

Nikhil R Gupta

Legend

Hello,
Unfortunately, we do not have any way to track user activities like log in or the time they work on the machines. If you are using Shared device licensing then it is device-based and multiple users can work on the same device one by one.
Thanks,
Nikhil Gupta

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