Skip to main content
David362082034n4p
Participant
March 10, 2026
Answered

For the past 2 weeks, Firefly with Nano Banana 2, or FLUX 2 has been working with my Corporate account and today, it will not work and it shows the trouble MONKEY, please help ASAP

  • March 10, 2026
  • 3 replies
  • 81 views

For the past 2 weeks, Firefly with Nano Banana 2, or FLUX 2 or ANY of the other models, has been working really nicely with my Fox Corporate account and today, it will not work and it shows the trouble MONKEY, saying “you don’t have access to this feature”.  Is something broken?  Were the features suddenly yanked away from me?  Please help, I was cooking along on a project and now, in a PANIC.

    Correct answer Bani Verma

    Hi ​@David362082034n4p

     

    I’ve reviewed your account and can confirm that you’re assigned an Enterprise license. If the administrator of the Enterprise subscription has disabled access to non‑Adobe partner models from the Admin Console, this would result in the error message you’re seeing.

    I’d recommend reaching out to the administrator managing your Creative Cloud subscription and requesting them to enable this access.

    Admin can in the Admin Console, navigate to Settings Asset Settings > Non-Adobe generative AI models to enable the setting. 
     

     

    Let us know if this helps.

     

    Thanks, 

    Bani

    3 replies

    Bani Verma
    Bani VermaCorrect answer
    Legend
    March 11, 2026

    Hi ​@David362082034n4p

     

    I’ve reviewed your account and can confirm that you’re assigned an Enterprise license. If the administrator of the Enterprise subscription has disabled access to non‑Adobe partner models from the Admin Console, this would result in the error message you’re seeing.

    I’d recommend reaching out to the administrator managing your Creative Cloud subscription and requesting them to enable this access.

    Admin can in the Admin Console, navigate to Settings Asset Settings > Non-Adobe generative AI models to enable the setting. 
     

     

    Let us know if this helps.

     

    Thanks, 

    Bani

    David362082034n4p
    Participant
    March 11, 2026

    Thank you so much Bani!  the next mountain I must climb - is finding out who is our Admin.  LOL.

    Bani Verma
    Legend
    March 11, 2026

    You’re welcome. I would recommend contacting the IT administrator or someone from the IT support team and they should be able to help you. 

     

    Thanks, 

    Bani

    David362082034n4p
    Participant
    March 10, 2026

    And YES - I have a ton of credits.     

     

    David362082034n4p
    Participant
    March 10, 2026